Commercial Telemedicine Platforms That you should know for Best Patient Experiences

As telemedicine grows more prevalent every year, healthcare professionals need commercial telemedicine platforms that can facilitate communication between healthcare professionals and patients.

Commercial telemedicine platforms fill the patient-doctor gap by allowing practitioners and patients to schedule and conduct virtual appointments. Their tools help with form filling, billing insurance, and analytics.

In this blog, we will mention the top commercial telemedicine platforms which provide best patient experience:

Mend:

If you want to know about a commercial telemedicine platform that cuts down on no-show rates, Mend is a great option. According to Mend, a 23% average global no-show rate costs 10 providers, a practice average of $ 857,808 in minimum lost revenue every year.

Mend believes that AI helps in determining if there is a sign of a no-show happening.

Mend users can set up automatic notifications that reduce missed appointments. In this, they provide the facility of a phone call, email, text, etc. Mend's entry-level pricing is free to use. It has HD video, secure messaging, ultimate patient and employee, provider and patient support, canvas mode, and screen-sharing features.

Mend’s practice is the mid-tier plan, its monthly cost is $29. In addition to the free plan, features mend practice EHR integration, group visit, patient section, phone and email support, digital forms, smart alerts, etc.

Simple practice:

Simple Practice commercial telemedicine platform helps in appointment setting to billing. It eliminates paper use, organizes appointments on the calendar, allows patients to make payments, and reduces no-shows with text and email reminders.

With Simple Practice, there is no need to hire an expansive web developer. This platform comes with an add-on that allows users to create a personalized website. These allow the user to choose themes that can also be changed if required. All Simple Practice plans come with a 30-day free trial, for Solo Practice, broken down into two plans.

For clinicians, they provide this essential plan which costs $39 per month. It has features like unlimited clients, paperless intake, and online payment. The Professional plan costs $59 a month and includes custom templates, online booking, and add-on options.

Updox:

Updox is a comprehensive commercial telemedicine platform that helps improve office productivity and patient experience. The platform has 4,70,000 users and its database has stored 150 million patients.

By using it, the entire schedule of the provider is filled without physical paper copies. Updox enables healthcare professionals to sign in, edit, send and receive faxes electronically to increase productivity. Providers use 1200 pieces of paper every month. Therefore, its software turns farms into digital thereby reducing printing costs. In electronic documents, very important documents are saved under urgent files,  so that they can be accessed easily when needed.

Updox's products offer four planes. Including a telehealth product, a patient experience product, an office productivity product, and a complete communication platform. 

Conclusion:

These are three commercial telemedicine platforms that are very helpful for providers and can greatly help them in their practice. These platforms provide comprehensive service that gives a good user experience.